Shipping & Returns
The Spy Store UK offers many ways to take delivery of your purchase including:
Delivery Options within the UK:
Standard & Expedited Delivery
The Spy Store UK dispatches orders daily, Monday to Friday, from our local UK warehouse located in Heywood, Manchester.
Orders placed before 12:00 PM are dispatched the next business day.
Order changes may not be possible due to the fast nature of our warehouse operations. We'll try our best, but in many cases, the product has already been dispatched.
Shipping Options:
- Free Expedited Delivery (1-3 Days Tracked) on orders over £29.
- Expedited Delivery (1-3 Days Tracked) for orders under £29: shipping costs calculated at checkout.
- Standard Delivery (2-3 Days): shipping costs calculated at checkout.
Once the item is posted, the transaction will be marked “Shipped,” and you will receive an email notification. If you have any questions about your order, please contact our customer support team.
The above timeframes are to be used as a guide only. Shipping times are subject to stock availability and exclude clearance/customs delays. Estimates are in business days, and shipping times may vary.
Ordering from Republic of Ireland?
Customers from the Republic of Ireland can receive shipments just like our UK customers. However, please note that customers are responsible for paying all import fees, customs duties, and taxes.
Delivery Within Ireland
Delivery to Ireland is subject to additional customs and duties fees. Any additional import or customs fees are the responsibility of the recipient.
Overseas Purchases
- For overseas purchases, customers are expected to comply with all laws and regulations of the country in which they will be receiving the goods.
- Before making a purchase, customers must ensure that the item can be lawfully imported, which may be subject to import duties and taxes.
- We have no control over any additional customs charges or documents required and cannot predict what they may be.
- As customs policies vary from country to country, please check with your local customs office on the import terms for your country.
For any questions, please contact us.
Contact Us:
Email: support@uk.thespystore.co
Website: uk.thespystore.co
Support Page: Contact Us!
Refunds & Returns
The Spy Store UK does not offer returns for change of mind. If you encounter any issues with your order, please contact our customer support team first. For more information, please refer to our Return & Refund Policy.
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